What Information Do We Collect?
We receive and may keep information voluntarily given to us when you make a purchase through Yeti NZ, register for the Yeti Tribe newsletter, take part in a special promotion, or provide any other information or unique preferences to better serve you. This information may include:
Your name, address and phone number
Date of birth
Your email address
Your credit card/bank account details
Any other information that Black Seal Imports may voluntarily collect from you from time to time on its website or through alternate means
It might also include information you provide us about other people. For example, you may provide us with some of the same information as above (name and address) for a gift recipient. When you provide us with personal information about the intended recipient of an order, we use that information for the purposes of processing the order and, in some cases, to communicate with the intended recipient to provide information pertaining to the status of the order. We rely on you to obtain the intended recipient's consent to our use of their personal information for these limited purposes.
Information From Other Sources
We may receive information about you from other sources such as updated address information. This information may help us to improve our ability to serve your needs such as ensuring the accurate delivery of direct mail materials.
We want you to be aware that certain online tools exist to help us serve and recognise you when you visit one of our websites. For your convenience, to help us personalise your experience or better serve your needs, we may receive and store certain types of information when you visit one of our websites. You may be familiar with the term "cookies". These cookies may be placed on your computer when you click on email or on the site directly. We use this information to understand how users navigate to and around our websites, view product pages, access content and make purchases.
How is this information used and/or shared within Black Seal Imports?
Information we collect from you may be shared between all points of contact within Black Seal Imports. We use this information to deliver special offers, new products, and services. In addition, Black Seal Imports may use such information to:
Provide you with timely and reliable fulfilment of requests
Do all things necessary to administer those services
Deliver products and services that you purchase online
Facilitate payment for your purchases
Confirm your orders and delivery information
Respond to your customer service inquiries or requests
Communicate offers, benefits and featured items to you
Administer giveaways, contests, birthday programs and similar promotions
Retention of Personal Information
Black Seal Imports retains your personal information for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you.
When you fill out one of our forms or other requests for information, you may choose to receive email that informs you about new merchandise in our stores or online, as well as special offers and promotions. In addition, we may send you emails to help us learn more about you and your preferences. If, after you have shared your email address with Black Seal Imports, you decide that you do not want to receive email from Black Seal Imports, you have two options to discontinue use.
You can discontinue promotional e-mails by clicking on the hyperlink shown in all Black Seal Imports emails and follow the instructions to indicate your unsubscribe preference in your Tribe profile.
Contact Black Seal Imports customer service department.
Our Commitment to Data Security
Black Seal Imports makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorised access. This protection applies in relation to information stored in both electronic and hard copy form. Yeti NZ uses industry standard security techniques on our websites to help protect against the loss, misuse or modification of information that you have provided. When you access your personal information or transmit personally identifiable data to us, that information is stored on servers that have used commercially reasonable efforts to protect from unauthorised access or intrusion. While we implement the above security measures, you should be aware that 100% security is not possible.
What happens if I hit a link to another site from the Black Seal Imports site?
Contact Black Seal Imports
We'd love to hear from you and will answer any questions regarding our products or our online store - just give us a call on 0800 938 469 (+64 3 742 1185 if calling internationally) or email firstname.lastname@example.org.